Seasoned software professional with a passion for developing entertainment experiences for a global audience. Recently returned to academia to refocus career around design for the user experience.
Established the Prime Gaming test organization responsible for certifying the integration of 3P games with Amazon and Twitch services. Coordinated with Engineering, Product, and Design leadership to support the development of the gaming.amazon.com website and REST API.
Partnered with external game studios to develop exclusive video game content for Amazon Prime subscribers and owned the operational relationship with major game publishers which included Blizzard Entertainment, Riot Games, and Ubisoft. Ensured partners were supported during onboarding, technical integration, and content launch.
Developed mobile applications for discovering comic books and graphic novels on Android and iOS, this included the official Marvel Comics and DC Comics apps. Owned operational relationship with external partners Marvel Entertainment and Warner Bros. Entertainment.
Managed software development operations within a Scaled Agile Framework (SAFe) environment. Oversaw development of core PlayStation Store services: pricing, promotions, and subscription management. Served as Scrum Master for multiple software engineering teams, and translated business requirements into formal User Stories.
Researched requirements from internal customers within the Xbox organization to support the development of systems to capture and analyze the sentiment of millions of gamers worldwide. Coordinated with Microsoft Research to evaluate and train machine learning technologies designed to extract meaningful insights from social media channels.
Validated the re-imagined Xbox 360 user experience and the worldwide launch of the Xbox One. Managed onsite quality assurance vendors, organized test passes with the Microsoft Test Manager application, and captured defect reports with Visual Studio Team Foundation Server.